Privacy Policy
Effective Date: 11 August 20261. Introduction
TechCare Solutions ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our landing page or use our technical support services.
2. Information We Collect
- Personal Information: We may collect your name, email address, phone number, and billing details when you contact us for support or process a payment.
- Technical Information: With your explicit consent, we may collect system diagnostics, error logs, and IP addresses during remote support sessions to resolve your technical issues.
3. How We Use Your Information
We use your information solely to:
- Provide and improve our technical support services.
- Process transactions and send billing notices.
- Communicate with you regarding your service request.
- Ensure compliance with our legal obligations.
4. Remote Access Consent
We will never access your device without your explicit, real-time permission. All remote sessions are initiated by you and can be terminated by you at any time.
5. Data Security
We implement standard security measures to protect your personal information. We do not sell, rent, or trade your personal data to third parties.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at (844) 204-9297.